Interview With Ben Park of Web Hosting Pad

About Ben Park

Ben Park is the affiliate manager of Webhostingpad.com and has been with the company since it opened office in Chicago back in March of 2005. He is one of the top level personnel and knows the company operation inside out. He has years of experiences in the web hosting industry and his expertise is in internet marketing and affiliate relations.

Daren: Hello Ben. Thank you for being with us today. I have here the common questions asked by our readers on Web Hosting Pad and I hope you can help enlightening us. First of all, can you please give us a brief introduction on Web Hosting Pad and its hosting plan?

Ben Park: When the company first started in California, our goal was to be the top hosting provider in the budget hosting market. Our management team has over 25 years of hosting experience which has contributed to our overwhelming success in the short time we have been in business.

Daren: What generally do the existing customers do with Web Hosting Pad?

Ben Park: Our customers come from all walks of life and for many different purposes. We have the basic interest sites to non profit sites to local government sites to even full e-commerce sites. We provide the platform for people to reach site visitors.

Daren: Web Hosting Pad oversell by offering unlimited storage and bandwidth. How do you think this will affect the hosting performance?

Ben Park: As it should be clear that any physical technology will have limits on resources. For example, you can’t go to a local computer store and buy a hard drive with the capacity being “Unlimited”. How we manage our customers accounts is by utilizing specialized programs that monitor and analyze server usage and make adjustments on a as needed basis. This allows us to maximize every kilobyte while not overtaxing our resources.

Daren: I see. As I know Web Hosting Pad guarantee 99.9% uptime. Can you elaborate on how the guarantee works?

Ben Park: Our 99.9% guarantee ensures that we do everything possible to keep our customers sites up and running. We have power redundancies, backup systems, and top of the line security. We combine all these to provide our customers with peace of mind and assurance.

Daren: Shared hosting is a very competitive market. What makes Web Hosting Pad stands out of the crowd?

Ben Park: Hands down it has to be because of our award winning support team that is available 24/7. Our customers are able to reach us at anytime and get the help they need.

Our support teams have all been trained to be very personal and courteous. We try to get to the root of the problem or situation to help solving the issue and make sure it doesn’t happen again instead of just doing a temporary bandage fix. We try to help our customers understand what the issue was so that they will be able to avoid it or handle it in the future.

Daren: Web Hosting Pad is charging very low for their hosting plan. How does Web Hosting Pad manage to keep up with their service with such low price?

Ben Park: It is precisely because of our budget conscience pricing that we do extremely well. Our Unlimited Hosting package is very popular so we get customers who really know a deal when they see one. Then thanks to our award winning support teams, we are able to keep our customers.

Daren: Web Hosting Pad is recognized as the Best Budget Hosting 2009 in WebHostingDeals. What other awards Web Hosting Pad has won before?

Ben Park: You can review our entire award list at http://www.webhostingpad.com/awards.html

Daren: Hosting industry is evolving fast. What plan does Web Hosting Pad have for the future?

Ben Park: Yes, we are currently working on boarding the web hosting experience for our customers by providing tools and resources that will provide added value and function to the website.

Daren: Do you have any words for the potential subscribers?

Ben Park: Yes, as you can see, we offer a great package at an amazing price. On top of that, our award winning support team, available 24/7, completes the only hosting package you will ever need again.

Daren: Thank you again Ben for your time to answer our questions. We are pleased to have you here.

Web Hosting Pad Interview: Editor’s Notes

I’m indeed amazed that the management team of Web Hosting Pad is over 25 years experienced. I believe their experiences is the key point in maximizing the resources and therefore offering such a budget pricing on their hosting service. I am also glad to learn that Web Hosting Pad is working on developing new tools and resources for users. Me myself is an existing customer of Web Hosting Pad and I hope good tools will be developed for us.

Meanwhile, if you are looking for budget hosting, Web Hosting Pad is definitely your choice for both their dedications and pricing. With their latest promotions you get unlimited storage and bandwidth with just $2.99/month.

To find out more:-

Here are the resources if you need to get in touch with the Web Hosting Pad the soonest.

Telephone Support (Technical, Sales & Billing)

Toll Free Number: (877) 998 – 4678
Web Hosting Pad share the common toll free number for 3 departments.

Email/ Ticket System

You can easily submit a ticket to Web Hosting Pad. First you need to choose the suitable department to contact and then a message form will be shown. Do make sure you have key in the right email address as the address will be used later.

In term of sales and billing department, you can write to:-
Sales – sales@webhostingpad.com
Billing – billing@webhostingpad.com

Online Tutorials

You will be able to access to a directory of common asked questions. They name the directory Knowledgebase. You can get quick answer from there if you were to ask a general question. Perform a search with their search engine and the desired answers could be found.

Live Chat

To access live chat, go to their homepage and click on the Live Chat button the right hand side of the page.

For more resources, you can take a look at:-

Web Hosting Pad is incorporated in year 2005. Along the 4 years they have grown from a tiny little hosting company to a giant shared hosting provider today. It is worth noting that the datacenter of Web Hosting Pad is located at Torrance, CA and it is equipped with redundancy power, HVAC, fire suppression, network connectivity and security. Well, their features are pretty standard in the industry and with those features it is not difficult to have reliable hosting uptime.

Web Hosting Service

WebHostingPad has only one hosting plan which is the Power Plan. It is a shared hosting plan and it operates on LINUX. Albeit it seems to be lack of variety, there are still many people chose to host with Web Hosting Pad including business blogger and international companies.

Hosting Guarantee

Web Hosting Pad though looks young at her age they are not easily compromised especially on the quality of their hosting. Their determination can be seen from the guarantee they made publicly. They guarantee a few things which are 99.9% of server uptime, 24/7 customer support and their willingness to help in building or transferring your website. The 3 guarantees do look quite like a pushy sales talk but I rather recognize those to be emphasis on customer experience and satisfactory.

Website Security

The company also emphasizes much on safe and secure transaction environment that they have SSL in their website. The SSL script has been verified by the third part TrustGuard. Besides you can see Web Hosting Pad is accredited by BBB too (Better Business Bureau, Inc). There is much to say about BBB but long words short, Web Hosting Pad is accredited by BBB as a trusted party who do business honestly and will respond to their customers promptly. You can find more information by clicking on the blue color BBB logo at the bottom of Web Hosting Pad homepage.

As per my observations, Web Hosting Pad does provide reliable hosting service. By reliable it means good server uptime and effective customer support. In fact Web Hosting Pad has been recognized as the Best Budget Hosting in WebHostingDeals for their quality and low price.

Their hosting solution consists of one hosting plan which is the Power Plan. It is not difficult to guess that the Power Plan has all best features in it. With unlimited storage, bandwidth as well as unlimited add-on domains, subscribers can host unlimited independent websites with them. As a cPanel hosting, Web Hosting Pad Power Plan has Fantastico embedded therefore as a result subscribers are able to access over 50 free scripts and software. You can check out our full hosting review for a more detailed insight.

Also what is worth being highlighted here is that Web Hosting Pad has been chosen as the Best Budget Hosting in WebHostingDeals. I have in fact personally signed up their Power Plan and find their hosting plan not only cheap but also with excellent quality. I have been tracking their performance with uptimeauditor and guess what they have not even down for 1 second for 1 straight month (at the time of writing and it is still counting)!

Is Web Hosting Pad recommended? Certainly! For sure there are many other quality hosting providers for example Hostgator. However if you want a budget hosting that can do as much as Hostgator Baby Plan, Web Hosting Pad is perfectly fit.