Comments on: Can You Trust FatCow?

By: Kimberly

Kimberly — Tue, 25 May 2010 15:14:57 +0000

DO NOT TRUST THEM!!!

Just because my father knew my one security question to my account.. they transfered all my files to his hosting account with them. I am contacting a lawyer!

By: karen

karen — Thu, 18 Feb 2010 05:09:43 +0000

Hello,
Fatcow is down AGAIN. Not just my site, but their site as well. So, from what I see on the web that means there is something wrong with the way I have built MY site? Curious when you search for Fatcow there are so many reviews and statements that link directly to Fatcow. How did that happen? They are busy little poo makers over in the Fatcow ranch to have themselves so well covered on the internet.

So I just sent out an email directing people to my online magazine and the site is down (again)! I can’t get email and as the Fatcow site is down as well it is a big ??? as to what happened. Time to move my blog to Media Temple (the professionals). So white wash this one fatcow!

By: andrew

andrew — Fri, 12 Feb 2010 21:47:27 +0000

this seems to be a bunch of fat cow reps due to them quoting pricing in every post. I will say that fat cow is not the best host i have ever dealt with. My site must be hosted on the most over loaded server them have with all the downtime and very slow response times i get with them. I will not be renewing my service once my contract is up.
I’ll probly had back to 1&1 i have not had any real issues other then i hate how they do mysql databases.

By: hrkaukau

hrkaukau — Sat, 30 Jan 2010 11:37:08 +0000

SOOOO HAPPPY….

I LEFT Fatcow and can’t believe how great the new hosting company is. I feel like I’m in a new world, not the hell hole of Fatcow. I gave Fatcow a year of my life and there is no way to describe how HORRIBLE it was and what a NIGHTMARE my online life was.

A WORD OF WARNING (something to think about):
I went through two and a half weeks of hell trying to get my domain back so I would caution anyone who has their domain with Fatcow (who uses Tucows) to think again! I never in my wildest dreams ever thought they would hijack my domain. The problem? Factcow uses Tucows; even though your domain is with Tucows, they will NOT TALK TO YOU, HELP YOU, or DISCUSS IT WITH YOU. They tell you to contact Fatcow. Fatcow says “Not their problem”. I had to threaten to sue to get my domain bank. Since I couldn’t wait to get my domain, I had to get a new domain and START ALL OVER. Be VERY, VERY CAREFUL.

By: Read This

Read This — Sun, 24 Jan 2010 04:31:05 +0000

A good company will ignore the positive comments and concentrate on attending areas of negative comments to improve on the service provided. It is easy to parade good comments but it is not good bussiness to ignore or wave away negative comments because there are many more positive comments.

By: Matt Wiseman

Matt Wiseman — Thu, 31 Dec 2009 19:05:28 +0000

I signed up with them a year ago. It never worked. Now that renewal is coming up and they won’t stop harassing me via the phone. Their livechat system is rude and not helpful. Stay away from these assholes.

By: jimmy

jimmy — Thu, 03 Dec 2009 02:33:33 +0000

well I have been with fatcow for 5 years now…..really they do kinda suck these days…my sit is down right now as we speek.I use dreamweaver to host my sit and fatcow is always down………it cost 100 dollars for 1 year………but they don’t tell you that you have to pay another 20 bucks to keep your domain name, why the hell would I want to change my .com adress every year………so why the hell don’t you just put the dam 20 bucks on the bill, I’ll tellya why, every year I pay with credit and you never add the domain renewl in theer so my site goes down and I have to swipe my card again to do this………for god sake just tell me I own 120……….and your people on the phone with tec from india speek inglish like crap. but sadly Ill still pay at the end of the year…….

By: Ken

Ken — Fri, 20 Nov 2009 08:01:50 +0000

Oh and one other thing I forgot to mention: I wanted to restore my file directory back to it’s original condition when I started with Fatcow. The tech support person told me I had to purchase the $15 system restore tool. Ipower did this for free, for you, while on the phone with you. But anyway, I bought the tool and then the tech support person says, “oh wait, you don’t need that tool for what you’re trying to do”. Did she offer a refund? LOL, not a chance.

Stay away from this company. They’re just bad.

By: Ken

Ken — Fri, 20 Nov 2009 07:56:53 +0000

Thumbs down for FatCow. They are constantly having maintenance issues, like right at this moment for example. I was with iPower for several years and I was never affected by their maintenance procedures. I opened a FatCow account to try another host and what a disappointment.

You can’t buy domains on a 1 year basis. The minimum you spend is $20 if you want a new domain, and you’re stuck with it for 2 years. Maintenance issues seem to occur at least once a week. I have lost revenue on multiple occasions. Reimbursement? Lol. The user control panel is a circus. If it weren’t for the icons, I’d have no clue what to be doing since their verbiage leads you in circles and to no resolutions.

I hate this provider and will not be renewing, and will also try my best to discourage others from using them.

One thing I should mention to their credit: you can always access a tech support agent, but then again, which companies don’t do that?

Sorry for the negativity as I’m sure you’d like to hear more positive discussion, I just have some long-running issues with FatCow’s service.

By: incabod

incabod — Mon, 09 Nov 2009 17:30:45 +0000

I have not been able to send email for a week. The work ticket has been open for a week. They tell me the problem is complex so it has been moved to a level 3 tech. They tell me the problem is specific to my account (which is odd/makes no sense, to say the least) and I don’t know what to think about them at this point. My business is suffering and they have no answers as to when this will be fixed.

The problem seems to coincide with an “upgrade” they did to the mail system.

I am at a loss, both figuratively & literally…