Who Is Hostgator?

We eat up the competition! – Hostgator

Back in year 2002, a Florid Atlantic University undergraduate has decided to start off a hosting company. Those were the humble days where he used his dorm room as both office and server room. He committed to deliver the best hosting solution to his customers and since then, the company has grown exponentially from a dorm room hosting company with just 3 servers into the giant hosting provider with more than 5,000 servers today.

That is how Hostgator get into the hosting business and starts their journey to the best. The undergraduate, of cause as expected is the current president and CEO of Hostgator Brent Oxley. Hostgator today is no longer a small scale hosting provider but a cooperate-size hosting giant providing comprehensive hosting solutions. Their customers range from individual to fortune 500 company in more than 170 countries. They are so dedicated to their services that more than a million domains trust them and host with them.

Hostgator is so successful for many reasons including their performance, hosting plan, support, pricing and etc. However out of so many reasons the most impressive reason to me is their customer support. It is not by the numbers of method reaching the support, but their attitude and commitment to the service. Imagine when you submit a ticket or email to the support, the CEO himself returning the reply together with a complete solution. Have you ever imagine a CEO will attend to customer complains himself? And solve the problem and inform you personally? Well Brent does win my heart on this. Also it is not difficult to see the presence of their support team in solving complains in public forum and blogs. They do look for problems rather than waiting for your emails. Try Google “Hostgator complain” or “Hostgator sucks” to see them in action.

In term of web hosting plan, Hostgator provides shared hosting, reseller hosting and dedicated hosting to serve all level of users. Being initially a reseller hosting, Hostgator has very strong features in the plan. Their shared and dedicated hosting as well has a very strong presence in the industry. I guess this is because the customers are confident on service with their 99.9% uptime guarantee.

To learn more about Hostgator, I suggest you to talk to their Live Chat or check out their official blog. If you are looking for a quality hosting provider, Hostgator is best of the best based on our research on WebHostingDeals. Therefore I do recommend their hosting plan.